All orders are processed within 2–3 business days after purchase. Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery. Shipping times may vary depending on your location and the shipping carrier. Please ensure that your shipping address is correct at checkout. K4 Hair & Body is not responsible for orders shipped to incorrectly entered addresses. If you experience any issues with your order, please contact our support team and we will be happy to assist you.